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Aman Panwar

Tell me about yourself.

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Answer overview

What you will say

I am a results-driven professional with a strong background in operations, team leadership, administration, and customer handling. I thrive in dynamic environments with a proactive, solution-oriented mindset, ensuring high service quality and customer satisfaction. I also bring strengths in digital storytelling and Meta Ads to help brands build meaningful connections.

Topic

Introduction

Duration

0:24

All questions10 total

Aman Panwar

Nagnoli, Distt Una, Himachal Pradesh 05amanpanwar@gmail.com

+916230282465

About

A results-driven professional with experience in operations management, team leadership, administration, and customer handling, complemented by skills in digital storytelling and Meta Ads.

Core Stack

Management SkillsCustomer DealingCritical ThinkingLeadershipDigital MarketingOperations ManagementTeam LeadershipAdministrationCustomer HandlingDigital StorytellingMeta AdsSix SigmaKPI MonitoringSite AuditsCSR ActivitiesCrisis ManagementClient RelationsReportingBudgetingSOP ComplianceService Quality AssuranceSocial Media Content CreationBrand Storytelling

Education

Diploma in Mech. Engg.

H.P. Education Board

Plus Two (12th)

Board of Higher Sen. Sec. Education, Dharamshala (H.P.)

Experience

Operation Manager

Transguard Group

Managed daily operations, staff deployment, and administration, including customer and client handling over calls. Ensured smooth service delivery, accurate billing, compliance, and efficient coordination while supporting account managers and improving operational efficiency.

OPS Coordinator

Transguard Group

Managed deployments, new contract mobilization, and ensured SOP compliance. Improved operations using Six Sigma, monitored KPIs, conducted site audits, and supported CSR activities to enhance overall efficiency and performance.

Security Operations Center Coordinator

Transguard Group

Handled staff deployments, trainings, welfare, and customer interactions, including call-based coordination. Supported crisis management with leadership, addressed client concerns professionally, maintained logs and incident reports, and assisted in contract mobilization.